The Client
LG Hébert is a well-established company in the pork slaughter and primary processing industry. With roots tracing back to 1962, and under current leadership since 2006, the company receives and processes 4,000 hogs weekly. This facility transforms livestock into high-quality cuts and prepares them for further processing and packaging by their partner plants. Serving both local and international markets, LG Hébert is known for its commitment to operational excellence, product integrity, and continuous improvement.
The Challenge
Delivering on volume while maintaining excellent quality at an optimum overall operating cost
Operating in a high-volume, low-margin environment, LG Hébert needed to consistently deliver on its weekly target of 4,000 units while maintaining strict quality and safety standards. Yet, outdated systems and manual processes left supervisors with limited visibility into performance metrics. Downtimes were observed under a previous software without a complete and cumulative dashboard, production speeds were assumed rather than verified, and line inefficiencies impacted yields.
“We knew we needed to modernize our operational dashboards (KPIs) to stay well-informed and understand the consequences of any initiatives in the field. Before our partnership with Worximity, we were working hard, but not always smart,” said Keven Pimentel, Executive Director of Human Resources.”
We used to finish late, hit volume targets with overtime, and still question our efficiency. Now, we do the same work faster, with better planning, and our teams feel the difference.
The Solution
Providing executives in charge of day-to-day operations with relevant insights in real time
LG Hébert turned to Worximity to bring clarity and precision to their production floor. Implementing their real-time production monitoring platform helped their team automate daily, weekly, and monthly performance reports, gain real-time visibility into production line speeds, and better understand and manage downtime.
Reports are automatically generated and shared daily with plant managers and executives, combining Worximity data with information from other systems to deliver a comprehensive view of operations. This integration enables consistent tracking and performance benchmarking across the business.
Supervisors like Éric Grenier in slaughtering, Valérie Bilodeau in the cutting room, and Maxime Bissonnette in operations now have the tools they need to lead with confidence and accuracy. Worximity provides an intuitive dashboard with visual indicators, that highlight when production is on target or requires intervention.
"It really changed how I manage. I can check performance from my tablet or phone, even when I’m away from the floor. It gives me peace of mind because I always know what’s happening," shared Valérie.
The just-in-time nature of LG Hébert's workflow means that each day is a continuation of the last. Valérie frequently checks the performance of the previous day’s processing area to anticipate workload and staffing needs for the next shift. "What I see happening upstream is what I’ll be cutting tomorrow. That visibility helps me stay ahead."
Maxime also highlighted how Worximity has shifted his day-to-day: “It’s precise and efficient. I get answers, not assumptions. I can explain problems, track them, and take action.”
The software has become a daily guidepost for managing performance. “I even had the screen moved to my office so I could see the numbers live. If there’s a dip in performance, I react right away. It also gives me the context I need to explain what’s happening to my supervisors,” Maxime added.
The integration of Worximity's solutions with LG Hébert's connected scales enables the team to compare planned volumes with actual weights. This connection has proved particularly important in identifying performance gaps.
The platform also helps detect line synchronization issues, which can create invisible slowdowns and even gaps in the line related to production rates. With real-time monitoring, the team can keep the line running at an optimal speed. More importantly, they can now see the difference between how fast they think they’re going and how much they’re actually producing. It’s helped them align speed with real results.
“We base our business model on 4,000 heads. But if we’re consistently losing 2 - 3% volume between slaughter and shipping, we may need to rethink our model, or increase throughput to make up the shortfall,” said Keven.
Because LG Hébert sells by kilogram, not units, accurate weight tracking directly impacts revenue forecasting and financial planning. With Worximity providing consistent weight data tied to plant performance, finance and operations teams can align more effectively.
The Results
Faster, leaner, and more profitable
Since adopting Worximity’s platform, LG Hébert has achieved major operational improvements:
- Downtime reduced between 25% and 50%: From 400 minutes per week to just 20 to 60 minutes a day, including downtime that was previously unknown.
- Production speed increased by 20% in cutting: Leading to time savings of 1 to 1.5 hours per shift.
- Elimination of overtime: Resulting in annual savings of around $20,000.
- Greater consistency in meeting (and exceeding) their 4,000-unit weekly goal.
- Improved data alignment: Between scales, production lines, and timecard systems for accurate labor and cost management
"We used to finish late, hit volume targets with overtime, and question our efficiency. Now, we do the same work faster, with better planning, and our teams feel the difference," said Maxime.
“Labor makes up nearly 50% of our costs. We needed a way to maximize productivity and understand the real impact of our operational decisions," added Keven.
With Worximity, LG Hébert has built a smarter, more agile operation. They no longer rely on gut instinct but make decisions backed by data.
When asked what they value most about the solution, the team had no shortage of answers:
- "It’s modern and adaptable to our reality. The same tool could work in very different industries," said Keven
- "I can plan my day with confidence. I know what’s coming, and I can spot issues early," said Valérie
- "I get answers, not assumptions. I can explain problems, track them, and take action," said Maxime
They also agreed on who the platform is for: any production-focused manufacturing company seeking to minimize costs, optimize performance, and align people around data.
"Worximity helps us see the real impact of things we used to miss, like slowdowns or breaks we couldn’t quantify. Now we can connect production volume, hours worked, and actual output. That kind of insight lets us be strategic, not just reactive," concluded Keven.
