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We are looking for a
Technical Support Specialist
WHO WE ARE
Worximity Technology is a fast-growing company with the mission of continuously improving industry with simple and scalable technologies.
What will you be doing?
Be responsible for managing activation projects for new manufacturing customers making the jump in Industry 4.0;
Be responsible for the technical aspects of activation and expansion projects;
Configure the different systems;
Set the application according to the specification of the sales contract and to the business sector of the customers;
Provide ongoing technical support (level 2): incident management, problems and service requests;
Work closely with the development, sales and customer success teams;
Participate in various internal technical projects.
The skills you’ll need to be successful at Worximity:
A college diploma or university degree in industrial electronics, computer science, telecommunications, or equivalent;
5 to 7 years of relevant experience;
Confortable working outside of typical office hours;
Travel regularly to clients (Canada - USA);
Excellent communication and problem-solving skills;
Customer service experience in B2B context;
Knowledge of protocols such as DHCP, NTP, DNS and TCP/IP;
Experience with the Linux domain;
Perfectly bilingual (French and English);
Experience in continuous improvement in manufacturing (an asset);
ITIL certification (an asset).
Are you a good match? Apply here.
wx tribe is always looking for the best fit
The tribe wants you!
We would like you to join the team if:
You want to grow, learn and improve yourself at work
You are a top performer and you’re making what you have to do in order to achieve your goals
You know results are important and you focus on achieve them
You are creative and determined to go above and beyond to generate new ideas, you have a desire to change the current status quo
Impressive office life: talented team, located in the heart of Old Montreal, activities, innovation culture, sports, etc.!
Professional development and opportunities to grow
Access to virtual health care
Become an expert in manufacturing efficiency
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Montreal - Canada
329 de la Commune West, suite 400
625 North Michigan Avenue, Suite 1000
CP 34 - PIBS, 1 Allée Gabriel Lippmann
02 97 68 22 77
Level 1, 50-52 King William Road,
Goodwood, Adelaide, South Australia
+61 8 8120 3004
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